Download the free app and connect via WiFi. The HD camera streams live footage to your phone, letting you see inside your ear canal clearly. You can capture photos, record videos, and even share results with your healthcare provider.

Normal mode suits regular maintenance, Soft provides gentle cleaning for first-time users, Pulse uses alternating flow for stubborn wax, and Strong delivers maximum pressure for severe buildup. Start with lower settings and adjust as needed for comfort.

Most people benefit from weekly or bi-weekly cleaning for maintenance. If you experience frequent buildup, use it more often. Listen to your body—clean whenever you notice reduced hearing, fullness, or discomfort from wax accumulation.

Absolutely. The Soft and Normal modes are perfect for sensitive ears. Hearing aid users especially benefit since devices can increase wax production. Always remove hearing aids before cleaning and consult your audiologist if you have specific concerns.

Use lukewarm water at body temperature—never hot or cold. Distilled or filtered water is ideal. Avoid tap water with high mineral content. The temperature should feel comfortable when tested on your wrist before use.

After each use, empty and rinse the water reservoir thoroughly. Wipe the device with a soft, dry cloth. Clean the camera lens gently with a microfiber cloth. Always use fresh disposable tips and store in a dry location.

Yes, the Strong mode effectively handles tough buildup. However, if you haven't cleaned your ears in years or have complete blockage, consult a doctor first. For most cases, starting with Pulse or Strong mode produces excellent results.